Many coroners areas rely on paper and have been using an ageing database which doesn’t support innovative new ways of working. After meeting with various coroners areas and discussing their needs, it became clear that a new, modern case management system that streamlines processes and offers advanced functionality was needed to meet the challenges faced.

 

It is important for coroners staff to have access to the most up to date information at all times. They need a system that allows secure access from anywhere and on a range of devices, including desktops, laptops, mobiles and tablets.

 

Coroners areas all follow the same legislation but each have their own individual processes. They need a system that offers a great amount of flexibility and can adapt to a specific area’s processes, whilst ensuring all necessary actions on a case are completed.

 

The management of inquests is a time consuming but vital role of a coroners office. In the past multiple software tools were used to manage inquests, including a separate document bundling system. This incurred additional costs and wasted valuable time. A streamlined solution was required to manage the entire inquest process.